Quality & Craftsmanship You Can Trust
What a breath of fresh air! The team that showed up were on time and ready to work. Great attention to detail and took the time to explain everything they were going to do, and then they did it. The outcome was spectacular! I picked the right company to partner with and the local team could not have been better!
The sales pitch versus what was actually delivered is the reason for this rating. I hired them for both the garage floor and the patio.
During the sales consultation with Whitney, I was assured that all of our garage equipment (solar batteries and plumbing) would be safely covered and protected by the team. However, when the installers arrived, they stated they were not briefed on protecting that equipment, and even if they had been, they weren’t allowed to do it. We had to postpone the job a full week so I could go out and buy my own tarps to cover everything myself.
Additionally, I was told during the sales pitch that the small drop-off area by the garage door could be coated. The installers informed me it wasn't covered, had a high chance of being damaged, and would require the garage door to constantly stay off the ground.
For the patio, which is made of three separate slabs, I explicitly asked Whitney if the coating would make it look like one solid, unified slab. She said yes. However, the installers told me they don't do anything with the joints, so it will always look like three separate slabs. I was apparently supposed to hire someone else to fill and "fix" the concrete joints first before they could top it. The sales pitch promised it would all be taken care of.
I am not upset with the installers, they did what they were able to do with the tools and information they were given. I am incredibly frustrated that the sales pitch made false promises that couldn't (or wouldn't) be delivered. Proceed with caution and get every single detail in writing.
Those also overcharged me $50 between the contract and a phone call discount for the issues with tarps
During the sales consultation with Whitney, I was assured that all of our garage equipment (solar batteries and plumbing) would be safely covered and protected by the team. However, when the installers arrived, they stated they were not briefed on protecting that equipment, and even if they had been, they weren’t allowed to do it. We had to postpone the job a full week so I could go out and buy my own tarps to cover everything myself.
Additionally, I was told during the sales pitch that the small drop-off area by the garage door could be coated. The installers informed me it wasn't covered, had a high chance of being damaged, and would require the garage door to constantly stay off the ground.
For the patio, which is made of three separate slabs, I explicitly asked Whitney if the coating would make it look like one solid, unified slab. She said yes. However, the installers told me they don't do anything with the joints, so it will always look like three separate slabs. I was apparently supposed to hire someone else to fill and "fix" the concrete joints first before they could top it. The sales pitch promised it would all be taken care of.
I am not upset with the installers, they did what they were able to do with the tools and information they were given. I am incredibly frustrated that the sales pitch made false promises that couldn't (or wouldn't) be delivered. Proceed with caution and get every single detail in writing.
Those also overcharged me $50 between the contract and a phone call discount for the issues with tarps
Excellent experience from start to finish! The installers were professional, courteous, and took the time to explain the process. They also left everything spotless when they were done. GFP repaired and refinished my garage floor after a previous coating from another company had peeled badly, and it looks fantastic. I highly recommend them!
From start to finish, everything was very professional installer arrived on time. Santos did an outstanding job and kept me informed through the entire process. Would definitely recommend to anyone and also very competitive pricing.
They did an amazing job!! Sales representative was great and they were very fast and efficient!
We’re new to North Myrtle Beach and contacted several companies for ideas and pricing for a 3 car garage a screened in lanai and two uncovered concrete pads. Brett was thorough and worked with us thru some scheduling issues. Then two very professional installers John and Donnie did the lanai and pads, on one of the hottest days so far this year. They did an absolutely FABULOUS JOB and we were beyond thrilled when they were assigned to do our garage approximately 10 days later.We didn’t think the results would be so dramatic, but again John and Donnie did ANOTHER FABULOUS JOB. They are ultimate professionals and represent Garage Flooring Pros well.A great experience from start to finish.I enthusiastically recommend Garage Flooring Pros in Myrtle/North Myrtle Beach andif you get John and Donnie as your installers yo will not be disappointed.
John is amazing! He was fantastic our patio and outside open patio floor are so beautiful!! John didn’t get a spec of paint on anything but the floor and when he was finished my patio could be on homes beautiful!! He really is a true professional😇
Garage Flooring Pros could not have made the process of coating my garage floor any easier.
Within a day or so, Whitney was able to drive out and present all of wonderful options and she really presented a very professional package that I could not refuse.
Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ across the board for the advertising that caught my attention, the sales rep who presented the services and finally the craftsmanship that was demonstrated to create the final product I am extremely happy about.
I highly recommend Garage Flooring Pros to anyone interested in elevating the aesthetic and function of their garage.
Within a day or so, Whitney was able to drive out and present all of wonderful options and she really presented a very professional package that I could not refuse.
Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ across the board for the advertising that caught my attention, the sales rep who presented the services and finally the craftsmanship that was demonstrated to create the final product I am extremely happy about.
I highly recommend Garage Flooring Pros to anyone interested in elevating the aesthetic and function of their garage.
Ryan and Dan are real perfection at what they do! None Edgewater trying to find another team because they are it!!!
Love my new floor what a difference! Walter did a great job on the install!
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